Customer Service Representative (Seafreight-Import)

MOL Logistics Philippines, Inc., is continuously expanding and growing its business. In this light, MLGPH needs additional staff who are able and willing to grow with the company.

We are hiring Customer Service Representative who will be assigned to process import shipments under our Seafreight Department.

1. DUTIES AND RESPONSIBILITIES
   1. Monitoring incoming pre-alert & arrival notice
   2. Sending arrival notice to the consignee
   3. Request billing from shipping lines and consolidators
   4. Prepare a request for payment
   5. Encode, monitor, and send of inward foreign manifest
   6. Prepare import documents such as delivery order, container guarantee, and authorization letter
   7. Monitor shipments from origin to delivery to consignee’s premises
   8. Send shipment updates to the consignee
   9. Prepare Weekly Reports
      • Container Deposit Monitoring
      • Equipment Interchange Receipt Monitoring (EIR)
      • FCL and LCL Trucking Forecast Monitoring
2. BASIC RELATIONSHIP
   1. Reports to the Seafreight Supervisor
3. QUALIFICATIONS
   1. At least 2 years experience in the same position from a Freight Forwarding or similar industry
   2. Graduate of 4-year college course
   3. Knowledge in computer operations
   4. With good moral character
4. TRAINING / SKILLS NEEDED
   1. Basic Cargo Course
   2. Advance Cargo Course
   3. Dangerous Goods Cargo Course
   4. Pro-active Customer Handling Skills for Front-liners